Terms and Conditions

Returns

You may return any item(s) for an exchange, refund or store credit. All returns must be made within 15 days of placing your order.

-Any item(s) marked as 'Clearance' or 'Final Sale' are non-refundable.

-Please let us know if you would like to return, exchange or store credit to be issued. In order to have your return processed you must include a copy of your receipt along with the reason for return and must be in the original packaging. .

-Any item(s) returned to Plaid Cabin, or any exchanges (shipped back) shipping charges will be the responsibility of the customer.

-If the item(s) you requested is not available when the return is processed; a store credit will be issued. If you do not want a store credit, it can be used towards another item, or money refunded.  

-You will only be reimbursed for the item(s) returned. The original shipping cost is non-refundable.

-All returned items must be in original resalable condition with tags attached. We do not accept any item(s) that have been worn, washed, soiled, damaged or altered in any way. 

-If an item is returned and does not meet the return policy requirements it will be refused and sent back to you at your cost.

-Refunds are made back to the original method of payment. No other substitutions are allowed.
If you have any questions about returns please feel free to email: sales@plaidcabin.com